If it is in Inactive Application Add-Ins list, then OL policies are not allowing itĬ. If it is in Active Application Add-ins then it should show in the ribbonī. After PT was installed, some other OL add-in might conflicted with it and the PT integration was Disabled in OL.įor the second option, open Outlook, click on File > Options > Add-ins, and first check if WebEx Productivity Tools shows in Add-ins list.Ī. During the PT push to the end user (if PT is pushed) the Outlook Integration switch wasn't implemented right.Ģ.
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